Privacy Policy

At Sterling Digital Solutions Ltd, we are committed to protecting your privacy and ensuring the security of your personal data when you use our online platform and related services. This policy explains how we collect, use, and safeguard your information in accordance with the UK GDPR and applicable data protection laws.

Information We Collect

We collect personal information that you voluntarily provide to us when using our remote work software platforms, digital training, consulting services, and collaboration tools.

• Identification details such as name and contact information
• Account credentials and login data
• Usage data and interaction logs from our cloud-based applications
• Feedback and communication correspondence

How We Use Your Information

Your data is processed to deliver and enhance our services, manage your account, and provide customer support. This includes:

• Operating and improving our digital platforms and applications
• Delivering training content and consulting engagements
• Communicating updates, offers, and service notifications
• Ensuring security and preventing unauthorized access or fraud

Legal Basis for Processing

We process personal data based on your consent, performance of contracts, legitimate interests, or to comply with legal obligations.

Data Sharing and Disclosure

We do not sell or rent your personal information. We may share data with trusted service providers who assist us in operating our services under strict confidentiality agreements. We may also disclose information when required by law or to protect our legal rights.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal, regulatory, or contractual obligations.

Your Rights

Under data protection laws, you have rights regarding your personal data, including:

• Accessing and obtaining a copy of your data
• Requesting correction of inaccurate or incomplete data
• Requesting deletion of data where applicable
• Objecting to or restricting certain processing activities
• Data portability requests

Security Measures

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

International Transfers

Where personal data is transferred outside the UK, we ensure it is protected by appropriate safeguards as required by law, including standard contractual clauses.

Cookies and Tracking Technologies

Our platform uses cookies and similar technologies to improve user experience and analytics. You have control over cookie preferences, as detailed in our Cookie Policy.

Contact Information

For questions or requests regarding your personal data or this Privacy Policy, please contact:

Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically for updates.

Thank you for trusting Sterling Digital Solutions Ltd with your information.